
Liverpool Hilton
Originally uploaded by ekcragg
Unfortunately I failed in my attempts to take a photo a day this week for the Library Day in the Life project. In fact, Thursday is the first day since New Year's Day that I haven't taken a photo.
Thursday was just one of those days. Although it is very nice to be out of the office for a day every now and again I find that it often makes the day before a running around like a headless chicken day. To make things doubly hard I spent the afternoon shift (13.00 - 17.00) on the busy library desk. It's the second week of term and there are a lot of people in the library every afternoon chasing down the books they need to write their assignments. By the end of the day I was relishing the opportunity to change gear and wind down to the weekend with a trip to Liverpool for a Business Librarians Association (BLA) committee meeting.
To get to Liverpool in time for a 12 o'clock meeting I had to get up a little earlier than usual to catch a train at 08.07. On the first leg of the journey (Oxford to Birmingham) I caught up on the latest issue of CILIP Update. At Birmingham I met two fellow committee members and we continued on together from there.
The main purpose of this meeting was to visit the hotel where our annual conference is going to take place in July. This is the newly opened Liverpool Hilton (image above). Although the hotel has been open since November their official launch party happened the night before our meeting. As you might expect some people were a little worse for wear having partied until 06.00.
Despite a packed agenda we finished the meeting a little earlier than expected so I had about an hour before my train to have a wander along the waterfront. The journey home seemed to take forever and the trains were packed. When I finally got home around 21.00 there were two thing on my mind - pizza and beer!

Computer Training Room (2)
Originally uploaded by ekcragg
Next week we have a trainer coming in to run a workshop on Datastream; so this morning I spent 1.5 hours attempting to get the training room ready. This involved installing the Datastream software on all of the PCs, well in theory it did. Unfortunately through faults of the hardware, software and I am sure my own incompetence I only managed to get four done. Thankfully a colleague had done five yesterday so now we only have six to go. Can you tell I held my breathe writing that?!
The rest of my day I spent finishing some edits on our intranet site. Over the past week I've been working on a new set of pages on our key business resources. I have been telling anyone who will listen that these are the first pages I have created on SharePoint that I am actually proud of and that is after over 2 years working with the damn thing.
Today I attended a Librarian as Consultant course. The overall message of the day was that as consultants librarians should be working to change the perception of our role from information provider to information adviser. I think one of the key challenges of this is getting our users to understand what skills we have and how we can use these to help them not only access information but evaluate and manage it as well.
Throughout the day the thought that kept coming in to my mind was how this links to the echolib debate that is developing on Twitter. If you've not yet heard of this here is Ned Potter's summary of the main issue which is taken from his blog post on the topic:
"The echo-chamber problem as it applies to the information profession, just to be clear, is good ideas being conveyed to like-minded people who then repeat it back to other like-minded people, who all agree about the ideas, but the whole process doesn’t ever reach the people who were not of like mind to begin with."
I think that this is easily applied to the idea of librarians as consultants. It is easy to help those who already see the value in the work of librarians. What is not so easy is to make yourself and your skills visible to those who don't know that librarians can offer more than simply being the providers of information.
So how do we change that? Obviously there's no easy answer or quick solution otherwise I'm sure we would have found it already. However, after today I have some useful starting points.
In my library I think the biggest potential difference can be made with faculty. It is with this group where I feel that I am most often preaching to the converted but I feel there is one simple change I can make to reach a wider audience. At the moment when a new academic starts they are sent a welcome pack from the library which includes a collection of guides to get them started. This is sent with a letter of introduction and offer that if they need any help with the resources they can contact the subject team. This isn't good enough, we need to be more proactive. The simple change to make is to follow up these packs with a meeting with one of the subject team to discuss the academic's information needs. Even if they have no immediate need for our help I hope that by catching them early and making ourselves visible we will be the logical place to go when they need help with information in the future.