Things 17 & 18 – Wikis
- Thing 17: Explore and contribute to a wiki
- Thing 18: Discover Wikipedia
Now that I've started thinking about it I have created and contributed to quite a few wikis over the past few years.
As a member of the Bodleian Libraries web 2.0 working party I have been an active member of the Social OULS wiki. Taking part in both the Library Day in the Life and Library Routes projects also required work with wikis in order to provide links to my blog posts on the subject.
I began exploring wikis a couple of years ago when I was asked to create a site which could act as a discussion forum and set of FAQs. For this I used wikidot which gave me much more options for customisation that I had found with any other free wiki sites. Unfortunately all my hard work came to nothing as the site never got off the ground. The work I put into it though prepared me well for the task of setting up a new forum for the Business Librarians Association (BLA) which was my first task as Web Officer for the group.
I have been using PBworks a lot lately as it seems to me to be the simplest, cleanest and most reliable of the free wiki sites out there. Most recently I used PBworks to create a wiki for the Oxford Chartership Group. It is just a simple site to allow the members of the group to share their experiences of the chartership process outside of the termly lunchtime meetings.
And so what of Wikipedia? I use it a lot when I'm trying to find out basic information about a topic. I often use it as a starting point to give me an idea of where I need to go next or what other areas said topic might relate to. I mostly use it to find out random facts about things rather than for any serious research (not that I do much of that any more).
A fellow 23 Things participant scoffed at the inclusion of Wikipedia as a thing because she couldn't imagine that there was anyone who doesn't use it. I left a comment on her blog to the effect that it wasn't about whether people used Wikipedia, it was about how they used it. I certainly have never edited anything or even looked much into the version history of an article. I have not found anything suitable that I can edit yet but I fully intend to do so as part of thing 18.
Things 15 & 16 – Twitter
- Thing 15: Sign up for Twitter and find people to follow
- Thing 16: Start engaging with your network using @replies and retweets
Using this helpful tool I have just discovered that I joined Twitter on 22nd October 2008. I didn't get it first time though and let my account go dormant for a while until picking up again and posting my first tweet on 25th February 2009. After that I was hooked and started singing Twitter's praises far and wide. I wrote two introductory posts on it on this blog (Twitter - the basics and Twitter - the next level) and presented a session at the 2009 British Business Schools Librarians Group (now the Business Librarians Association) conference.
Catherine, a fellow 23 Thing participant tweeted a question to the group today. She asked
"Can anyone in the Ox23 group summarise what are the main advantages of Twitter?"
And here is my response in just short of 140 characters:

Since joining Twitter I have connected with a vast network of librarians across the world. By engaging with this network on Twitter I have asked questions, had questions answered, shared useful links, discovered new tools and been part of far-reaching discussions that have sprung out of a single speculative tweet. Not only that but through publishing the links of my blog posts to Twitter via Twitterfeed the traffic to my blog has increased dramatically. This I would say is the main argument for libraries having a presence on Twitter. It's all about promotion - using channels like Twitter you can extend the audience for your library's announcements and provide new ways for your users to gather information about and interact with the library and its staff.
In a post I wrote after the session at the BBSLG conference I gave my top tips for people getting started on Twitter and here they are again...
- Upload a picture - show us you're human. It doesn't have to be a photo of you, although it is nice, but just something that shows a bit of your personality.
- Write a bio - for the same reason as before really. Prospective followers will want to learn a bit about you first.
- Follow, follow, follow - to get the most out of Twitter right from the word go you need to find people to follow and lots of them. As I mentioned in my talk find a few at first and then use their follower lists to find more like minded people.
- Share - this not only goes for what you're doing but what you're reading, viewing, thinking. Vary your tweets. Link to blog posts and articles you've found interesting and tell your followers why.
- Engage - it's easy to be passive but you'll get more out of Twitter if you get involved. If someone asks a question answer it. If someone posts something of interest to you retweet it. Make yourself visible and get involved. It goes back to that old saying you get out what you put in.
Things 13 & 14 – Social networking
- Thing 13: Write about how libraries can use different features of Facebook to connect with their users.
- Thing 14: Explore and sign up for LinkedIn.
I have been a member of Facebook for a good few years now and find it helps me keep up with friends and family who I don't see on a regular basis. What I like about it is probably what everyone else hates - I like hearing about the minutiae of my friends lives because that's the stuff that often gets forgotten in a phone call or email. I could do without Farmville though.
The Sainsbury Library has had a Facebook page for around 6 months now and we have a modest number of fans - the current count is 66. For me the main reason for setting up the page was that prior to this all information about the library was hosted on the Saïd Business School intranet which meant that we had no public presence on the web other than the basic information provided on the OULS and School websites. Thankfully this is no longer the case and we have a much better presence on the newly designed Saïd Business School website.
I have been reading a lot of posts by 23 Things participants that can't get over the idea that social media profiles for libraries come hand in hand with duplication of content and effort. I want to dispel this myth....
I really don't think it matters if content is duplicated across multiple sites. The first point of contact with your library is not necessarily going to be the same for everyone - some users might pitch up on your doorstep, some might land on your website, others might find you via a profile on Facebook or Twitter - as a result the library needs to provide at least the same basic information everywhere.
As for duplication of effort, it is so easy these days to connect different social media accounts so that you can post one update that will then be posted on all of your profiles. This is made even more easy with the use of RSS feeds - a prime example of this in practice is from our very own Vere Harmsworth Library who use their blog to feed information to their website and Facebook and Twitter profiles.
Wow, I never knew I felt so strongly about Facebook. This leaves me only just enough breath to say that I have also joined LinkedIn and have created what is at present a very basic profile. I do plan to explore this further at a later date and add a bit more meat to the bones.
